COMPANY POLICIES
Do you have a warranty?
Every hard/structural component in the Badass Tent platform comes with a 3-year manufacturer’s warranty from the date of purchase on all material, craftsmanship, and parts. This warranty does not extend to normal wear and tear, or to damage or cosmetic blemishes sustained during use.
BA Tents will repair or replace defective items at no cost to the customer for the replacement parts and the customer is responsible for reinstalling the items and submitting such claims in writing along with photos to: sales@batents.com.
Where are BadAss Tents manufactured?
Sunny Southern California is our home where their patented, engineered and manufactured in our facility. What are the dimensions of the tent?
The standard tent exterior dimensions are 40-51" wide by x84". When closed the tent will be 5" thick, the thinnest RTT on the market by a significant margin.
How much will the tent weigh?
All of our tents will weigh under 100lbs +/- assembled depending on the specific model you purchase.
Will the tent carry a load when closed?
The tent will lift with 75-100 pounds on the roof, so bikes/skis/boats etc can be easily attached with our mounting systems. Additionally, depending on vehicle application, the tent doesn't need additional support for mounting, so it will act as it's own rack.
SHIPPING
How much is shipping?
Shipping is quoted at checkout or email sales@batents.com and see if we have any free shipping options!
Or you can choose to pick it up from our facility in San Diego, CA, please email us if you choose this option!
Do you ship internationally?
YES! Shipping is quoted at checkout, or if it seems high (it always is) then please email sales@batents.com and see if we can do better offline.
REFUNDS
Products that utilize a deposit to purchase (i.e. Roof Top Tents and Campers) have a non-refundable policy on the deposit.
If you choose to cancel your order after paying the final invoice, you will be liable for a $500 restocking fee and be held liable to transaction fees (i.e. cost of wire transaction/payment processing fees) and shipping both ways on the product.